When considering a CapTel caption call telephone, many customers ask whether an internet connection is required. You may be surprised to learn that most, but not all, models are also Wi-Fi compatible. Whether you’re searching for a captioned phone for yourself or a loved one, we’ll cover the models that do – and don’t – rely on the internet in this article.
Here is a quick guide to Wi-Fi compatible models:
| Model | Is Internet Required? |
| CapTel 840i | √ |
| CapTel 2400i | √ |
| CapTel 880i | √ |
| CapTel 840 | X |
Learn more about the features of these CapTel caption call telephones below.
CapTel caption call telephones that use an internet connection
Most CapTel caption call telephone models require a high-speed internet connection to use the captioning services. A simple way to tell is to look for the lower case “i” in the model number that stands for “internet”; those are also Wi-Fi compatible. Following is a bit more about these internet-based models:
CapTel 840i features:
CapTel 2400i features:
CapTel 880i features:
No high-speed internet? You can still use a CapTel captioned telephone. Learn more about the model that does not require an internet or Wi-Fi connection below.
CapTel caption call telephones that do not use an internet connection
If you do not have high-speed internet, look for the analog model, CapTel 840. Without the “i” at the end, it’s easy to distinguish it from those that require an internet connection. Unlike the Wi-Fi compatible models mentioned above, the CapTel 840 does not need the internet. Just connect it to an analog port to gain access to the captioning service.
Learn more about the features of this analog model and how it can help you stay connected to friends and family below.
| CapTel 840 |
| CapTel 840 features: |
Whether your home is equipped with a high-speed internet connection or not, there is a CapTel caption call telephone that will work for you. No matter which model you choose, a CapTel caption call telephone can help you stay connected with your loved ones and feel confident that you’re catching every word over the phone.
To learn more about whether a phone for hearing loss is right for you, check out our quick Q&A. You can also begin exploring the four types of hearing loss telephones with captions, as well as the features to look for to personalize your phone to your preferences.
Have you wondered whether CapTel captioned telephones are hearing aid compatible (HAC)? Read this post to find out about the HAC features of CapTel phones.
Did you recently receive a CapTel captioned telephone? Review this guide for helpful how-to videos and guidance on getting started with one of our hearing loss telephones.
Check out this compact guide to find helpful information and resources for using CapTel 2400i captioned phone for hearing loss.
